WHAT IS EMOTIONAL INTELLIGENCE?​

Human beings are born with emotions. The primary implication of any emotion is agitation or disturbance of mind, feelings, passion, and any vehement or excited mental state, for example, anger, sadness, fear, enjoyment, etc. Researches have shown that emotional intelligence training and its understanding and management helps managers to have better interpersonal skills.

Daniel Goleman, an American psychologist who popularized Emotional Intelligence (EI), talks about five main elements of emotional intelligence; Self-awareness, Empathy, Motivation, Self Regulation, and Social Skills. To be an effective manager, one must have a concrete understanding of how your emotions and actions affect the people around them. The better a leader relates to and works with others, the more successful he or she will be. Take the time to work on self-awareness, self-regulation, motivation, empathy, and social skills. Emotional Intelligence training will help managers to work in these areas so that they can excel in future.