From Awkward Chat to Awesome Conversation – Tips from a Corporate & Soft Skill Trainer

From Awkward Chat to Awesome Conversation – Tips from a Corporate & Soft Skill Trainer
    M.L Stallin Suriya
    Corporate and Soft Skill Trainer

    Communication is not about speaking in perfect English. Because it is what the majority of people assume. If you can communicate effectively in English, you are an excellent communicator. This is an imaginary bubble, and I’m going to pop it for you. If you choose any skill in the world, communication is the easiest to master but the most difficult to consistently practice.

    You can be a genius, but if you can’t communicate effectively, you’ll be overlooked at work or wherever else you want to fit in. Do you want to be the one in a group who says nothing or blabbers? Nobody wants to be taken for a clown in a crowd, right?

    Let me help you with this by telling you everything you need to know about the importance of communication, and to be more specific, I’m going to lead you down the slippery slope of “INTERPERSONAL COMMUNICATION.”

    What Is Interpersonal Communication?

    Interpersonal communication is the art of dealing with a person or a group through words, gestures, and your general aura. It is the exchange of clear thoughts using verbal or nonverbal communication. It is your attitude during a face-to-face conversation.

    What Is Interpersonal Communication
    Say you and your boss go out to lunch together. Your boss discusses his upcoming vacation with his family. You’re sitting there, uneasy, unsure how to respond to his excitement. How awkward can it be? You’re in the spotlight, and your brain is buzzing to find the right things to say to your boss. It’s a nightmare, and you feel like shitting the pants.

    You are not alone in this situation. Many people find it difficult to respond to a senior’s question or to strike up a conversation. It’s normal, but don’t take advantage of it. You must awaken from your nightmare. You must know how to talk to them face-to-face. You must enjoy building the conversation. Don’t you think so?

    By the way, this skill does not come naturally to everyone, but if you take it seriously and practice, you will be that one person who commands everyone’s attention in a group conversation or even at a family get-together.

    And you know what? You’ve already done the first step by reading and learning about it. Congratulations, then.

    Now, let’s take a closer look at this art form.

    Interpersonal Communication Types to Work On

    Verbal Communication

    – Choose words carefully in conversations

    – Use clear, confident, and relevant language

    – Express emotions in your voice for resonance

    – Work on tone, pause, and pitch in speech

    – Avoid excessive pauses and irrelevant pitches

    – Consider seeking assistance from a Soft Skill Trainer if needed

    Non-Verbal Communication

    – Body language is a crucial form of interpersonal communication

    – Gestures like tapping the floor, sitting inappropriately, and pointing convey messages are ineffective communication.

    – Avoid rude gestures in corporate settings (e.g., slouching, avoiding eye contact)

    – Analyze and improve your body language for effective communication

    – Listening is also a vital skill in communication

    – Understand the subject of discussion by actively listening to others

    – Maintain eye contact and use facial expressions to demonstrate interest and attentiveness

    – These actions can enhance overall communication effectiveness.

    Interpersonal Communication Types to Work On
    Digital Communication

    While chatting with coworkers or overseas clients, the use of emoticons or any media should be mindful.

    Video conferencing tools like Zoom and Microsoft Teams enable face-to-face discussions in virtual meetings, remember that the participants are still attentive human beings. Pay attention to your communication.

    How to Improve Your Interpersonal Communication?

    – Practice in formal and informal interactions to improve communication skills

    – Develop emotional intelligence for effective communication

    – Seek guidance from an Emotional Intelligence trainer if needed

    – Be aware of cultural differences in communication etiquette

    – Accept feedback for skill improvement

    – Consider a soft-skill trainer for comprehensive communication training

    – Appreciate and respect individual communication styles and personalities


    Now that you know a little about what Interpersonal communication is, why not give it a try? Why not sculpt yourself with this art of communication? This is not just going to help you in your professional life but also in your personal life.

    Even organizations and educational institutions are investing in soft skill trainers and emotional intelligence trainers in order to have a strong communication network. Learn this skill. Need support? Learn it from the experts if needed.

    Remember to balance your words and to be conscious of the cues of the people with whom you are communicating. Communication can make or break any relationship, whether it’s with your boss, a coworker, or your partner. Last but not least, work on your interpersonal communication skills with intention.

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