Observe how the success or failure of interpersonal communication can lead to either war or victory: In a final attempt to avert the war at Kurukshetra, Krishna offers a meagre proposal to hand over only five villages to the Pandavas, which Duryodhana denies by saying he would not give even a needlepoint of land. Arjuna succumbs to scepticism about whether to unfurl weapons against his own kith and kin, and Krishna invokes the fire of Chatriya dharma in him. Hanuman is unaware of his supreme powers, and Jamavant becomes instrumental in making him realise his true self. He lauds Hanuman, “Arise, oh Hanuman, you are the Sankata Mochana, the remover of perils, sufferings, and barriers, jump across this wide ocean; your escape velocity is unrivalled by any other entity.” The sleepy Indian youth is awakened by Vivekanad when he gives a clarion call, “Arise, awake, and stop not till the goal is reached”.
Narendra Modi implores the citizens of India to yield their voices to the mute video of new Parliament, and the nation responds enthusiastically.
In each of the aforementioned situations, effective interpersonal communication sparked either crises or self-awareness or self-discovery. Invigorating and vibrant interpersonal connect is fundamental for human connect and survival.
Interpersonal Communication Through Historical Lens:
Interpersonal communication is defined as communication that is established between two or more persons that goes beyond intrapersonal, or self-talk. The following are some famous historical instances of interpersonal communication:
Ancient India: Videha King Janak would host Bharat’s princes, kings, and erudite sages for discussions on a range of topics.
Medieval India: Akbar, an illiterate but skilled user of soft skills, founded Din I Ilahi. He welcomed scholars from different religions, including atheists and followers of Hinduism, Islam, Zoroastrianism, and Christianity.
Modern India: The Round Table conferences, Seminars, Debates, web conferences, meetings, Talk Shows like The Oprah Winfrey Show, The Kapil Sharma Show, Aap ki Adalat, Koffee with Karan, etc. are common in modern India.
Four Categories of Interpersonal Communication:
• Oral Communication: Oral communication is any spoken interaction, including phone calls, speeches in public, and in-person conversations.
• Written correspondence: In addition to letters, emails, texts, and messages, this category also covers emoticons and GIFs.
• Interaction that is nonverbal: Body language, tone, gestures, eye contact, attire, and smell are all examples of nonverbal communication.
• Listening: Interpersonal communication includes listening, which entails actively comprehending the meaning of what is being said by others and understanding the meaning.
Mastering Interpersonal Communication:
Dr Manmohan Singh, who has an exceptional educational background, is regarded as a humble speaker while Mr Narendra Modi, who has a relatively modest educational background, is hailed as a fiery orator. It implies that knowledge by itself cannot guarantee effective interpersonal communication and relationships—more is required! Let’s explore how to master interpersonal communication!
The Four Captivating Skills
Paul Watzlawick, an Austrian communication expert, coined the phrase “you cannot not communicate,” which means that you communicate simply by being. You may choose not to speak yet you communicate through your body, you may choose to operate in goblin mode yet you communicate your lethargy. As our energies and vibrations permeate the outer body layers, communication doesn’t just happen orally and via words. It can also happen silently. The success of interpersonal communication lies in an effective utilization of verbal and nonverbal communication. Therefore, corporate trainings are delivered at workplaces to ensure the success of interpersonal communication.
Building relationships, building trust, reputation
Collaboration between people helps interpersonal ties grow and endure, which in turn fosters trust among employees. Festivals and rituals are a superb specimen of collaboration in Indian families. Birthdays and anniversaries are commemorated at work to strengthen relationships among employees. In a globalised environment, numerous businesses join forces to form joint ventures that help to further increase brand value and market reputation. MoUs and Joint ventures are an excellent example of furthering interpersonal communication in the modern world.
3 Conflict Resolution:
Coworker conflict can arise for a variety of causes and can obstruct successful interpersonal communication. It’s crucial to make an effort to end the conflict. People start to take sides when a problem doesn’t get resolved, which makes it even harder for people to communicate effectively at workb
Human History provides a real-world example of how effective interpersonal communication has prevented crises. Whether it’s a disagreement between brothers, democracies, or coworkers, a resolution can only be reached through excellent communication. President Volodymyr Zelensky of Ukraine is praised for his successful interpersonal relationships with the populace and for mounting a valiant resistance against Russian tyranny. Conflict can be avoided by using a variety of negotiating techniques.
4 Cultural Awareness:
If an organization has to prosper it must embrace cultural sensitivity. In an ever increasingly globalized world, where people, companies and geographies are constantly merging with each other whether through virtual or real world, it has become inevitable to communicate without being biased or judgmental about cultural differences. Gone are the days when Indians were either Biharis or Mubaikars or Kanpurias. Priyanka Chopra is no more just an Indian citizen she has become a global citizen. Therefore, the motto of people and organization should be, “वसुधैव कुटुंबकम” (the world is one family).
A strong social network, or “MOAI,” which is a Japanese word for “close-knit group of friends,” is one of the secrets of longevity, according to “IKIGAI: The Japanese Secret to a Long and Happy Life.” The concept of “Moai” is nothing more than the nourishment of strong interpersonal relationships and community bonds. It is crucial to how we live our lives and interact with one another. Both our personal and professional connections depend on it, and it aids in our professional success. Interpersonal communication can be energised and invigorated by utilising the power of the four fascinating Cs through corporate trainings and soft skills at work.