How To Improve Interpersonal Communication

How To Improve Interpersonal Communication
    Diksha Sain
    Certified Soft Skills Trainer

    From phone calls to emails to Slack messages—like it or not, none of us would be able to do our jobs without interpersonal communication skills. Strong interpersonal communication skills are more than just something you put on the cover letter of your job application: They’re a necessary component of working in any profession or office environment. Effective interpersonal communication is a foundational aspect of leadership, teamwork, and navigating the daily obstacles of a job.

    And while you probably don’t give it much thought on a regular basis, the fact is, you’re using interpersonal communication every day on the job. So, it’d be wise to master it to do your best work.

    3 effective Ways to Improve Your Listening Skills:

    3 Ways to Improve Your Listening Skills
    Major listening problem is, we listen to respond, not to understand. Rather than just focusing on what & how one can reply to the sender, it is extremely important to understand what the sender want to send. Always listen patiently. It is always a good option to confirm something you are unsure by repeating your words.

    Don’t talk over people: If you find yourself talking over or interrupting people during a conversation, you’re likely sending the signal that you aren’t fully listening to what they’re saying—even if that’s not what you intend. Prove that you value what the other person is saying by letting them finish their full thought and not jumping in until they’re finished.

    Be aware of your body language: crossing your arms doing unnecessary body movements may lead to disengagement. respectful body language is a key of effecting communication. Don’t slouch while sitting.

    Practice empathy. Cognitive empathy involves “perspective-taking,” where you imagine yourself in another person’s shoes. It can help you feel a little bit of what that person is going through and withhold judgment. It makes you a better listener because, instead of listening to correct or confront them, you’re listening to understand them.

    3 effective ways to improve oral communication:

    3 effective ways to improve oral communication
    Oral communication involves: on call meetings, interviews, podcasts, public speaking etc.

    It is extremely important to be clear & understandable sender. Choose a language that is understandable by your receiver.

    Focus on your speaking rate depending on the situation: Speaking slowly, could be seen as more kind. In a study published in the Journal of Clinical Oncology, researchers found that oncologists who slowed down their rate of speech when delivering bad news were rated by listeners as being “more caring and sympathetic.” Whereas speaking fast can be more persuasive.

    Enhance your vocabulary skills: A good orator has new words in his or her vocabulary and uses them intelligently while speaking So, when you are on the way to becoming a good oral communicator, you should augment your vocabulary skills as well. Learn at least one word every day and try to implement or use it the next day.

    Kick off your hesitance: Hesitation and thinking about how people perceive you if you commit mistakes while speaking is the greatest fear that almost everyone, especially non-native English speaker However, this fear will haunt you till the last day of your life, until and unless you start giving a damn to On the journey of developing exceptional oral communication skills, these kinds of thinking should not create hindrances.

    3 effective ways to improve written communication:

    Written communication is the process of sending text-based messages and instructions through letters, reports, manuals, etc. written communication often takes a formal approach. It’s contained in official documents that serve as evidence and point of reference.

    Step into the Recipient’s Shoe: Put yourself in the reader’s shoes as you compose your message. How much do they know about the subject? Do they need background information or context? Understanding the reader’s state of mind regarding the subject also helps you to choose the right words and tone to convey your message.

    Be clear & simple: try to be more specific rather than stating unnecessary things. use simple vocabulary, which is easy to understand. Don’t run towards impressing through new words which might not be understood. Be crisp & clear with the objective. Always make a practice to mention subjects, objectives, headings, titles etc. to make your purpose cleared.

    Edit thoroughly: any grammatical error, or a typo is a big turnoff. No matter what the message is, if it’s not correct, there is no purpose of writing it. Also, it become quite obvious to be misunderstood. If you have a reputation for sending error-ridden messages, people will be reluctant to read your messages.

    Soft skills training courses help you learn effective email writing.

    Effective communication is a skill that can only be develop through practice and understanding.

    Few tips to practice effective interpersonal communication:

    • Use mirror. mirror work like magic. It boosts your confidence & give you a perspective from the second person, which in return helps you understand your mistakes & to work on them.

    Soft skills training is the effective method to develop skills. Many companies heir corporate trainers to train their employees in communication for better growth or sales of the company.

    • Read dictionary. Improving your vocabulary is extremely important for all types of your communication improves your writing skills, give an impression during oral communication, & also helps you in better understanding listener.

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