Dos and Don’ts of Corporate Training

Dos and Don’ts of Corporate Training
Rahul Sethi
Leadership Coach and Trainer

The employees of a company are one of the most crucial parts of any organization. No matter how much the annual turnover, profit margins, or sales- an organization will find it hard to progress if they do not invest time, resources, and energy in the training and development of the employees of the organization. 

After all, like any other inanimate things, even human beings require constant upgrading through developing relevant skills, attitudes, and knowledge. 

A training program should also be developed keeping these three parameters in mind! An effective training program should impart the skills required for efficient work habits and a high level of competency.

Let the training be on any topic like Sales Management Training, Emotional Intelligence Training or Soft Skills Training. It should increase employees’ knowledge so that they can learn and do more on their own. Also, a good training program must motivate and inspire people to act now rather than later.

In this article, we will look at some Dos and Don’ts of conducting an effective corporate training programs

Dos

1) Do identify the “WHY” behind the training session

When organizing training sessions, it’s vital to set expectations with the company members so that they know how much training they need to complete and when they need to complete it. For example, if the employees lack sales skills because of which they are unable to close new clients – then the training program should be aimed at developing relevant sales skills. After the training program, the employees should have better knowledge, acumen, and mindest to conduct sales. 

Not just this, it is critical to strike a balance between regular day-to-day work tasks and training when it comes to training. It is important to make sure that the team members can absorb the learnings of the training sessions in the best possible manner without feeling overburdened. 

2) Do incorporate as many team members as required. 

Encourage all workforce to attend training sessions relevant to them. This ensures that new employees have a successful start to their careers and do not pick up flawed habits from more experienced workers. It will also ensure that the experienced employees can prepare for and become accustomed to new methods.

Including the employees make them feel that even they are a valuable resource to the company. When employees are given chance to hone individual skills, they stick around in the organization and produce better results. 

3) Do track all the training results 

After the training, someone should be assigned to monitor employee performance. Setting measurable goals in advance, such as a 15% increase in sales, is the best way to accomplish this. Certain types of training are more difficult to track and monitor. There can be no set metrics, for example, if you want to evaluate the effectiveness of customer relationship training. Customers’ satisfaction can, however, be polled before and after training.

Tracking the results will also aid in gaining a better understanding of which training programs are effective for an organization and which are not. As a result, it will be easier to assess the organization’s future training needs and plan accordingly.

4) Do allow the employees to give feedback 

Employees are the ones who go through training programs, so it is critical to solicit their feedback on the training programs. What is the point of a training session if they are not satisfied with the programs?

Allow at least ten or fifteen minutes at the end of training sessions for questions and answers. A question and answer session ensure that everyone leaves with a thorough understanding of the subject.

5) Do celebrate the training successes

When it comes to training programs, it’s important to celebrate the accomplishments of the employees. Employees who complete the staff training program should be rewarded. Offering incentives and rewards to employees who put key concepts into practice on the job is another way to motivate and inspire the team to perform better. 

Now, let us look at some Don’t that you need to take care of! 

DONT’s 

1) Don’t set unrealistic goals 

Setting attainable training goals is essential before beginning a training program. Improving performance overnight is impossible. It is unrealistic to expect to see results as soon as the training sessions begin. For example, if you want sales training to increase sales, you will have to wait at least two to three months to see any tangible results. This is because it takes time to transform knowledge into actionable skills that produce results.

One can learn about industry performance norms and average statistics by researching industry performance norms. Provide training regularly, such as once a quarter, and gradually raise the bar.

2) Don’t treat training as punishment 

It is critical to developing a positive perspective for the training, even if it has negative connotations and occurs as a result of something negative. For example, a negative subject may begin training as a result of recent thefts, client complaints, or a competitor’s recent good performance. Instead of pointing fingers, emphasize the importance of corrective actions.

3) Don’t forget to personalize the training program 

Employee training should be as personalized as possible to meet the needs of individuals.

The training materials provided should be tailored to a specific job role. For example, there is a lot of difference between training a sales team and a marketing team. It is also required to change difficulty levels to meet the needs of employees. For example, training entry-level employees will be very different from training employees who have two to three years of experience. It is also crucial to assisting employees in developing skill sets that will meet their long-term career needs. Personalization not only boosts employee engagement but also reduces the amount of irrelevant information that employees must wade through while studying.

4) Don’t depend on previous pieces of training conducted 

Employees should be required to attend even if they have previously received similar training at other jobs. While these individuals may have a better understanding of the concepts, they have most likely forgotten some of what they have learned. The most effective way to keep these employees up to date on your expectations and the subject matter is to provide them with recent training.

Furthermore, in today’s world, innovations and technological advancements are occurring at a rapid pace. As an organization, it is critical to keep employees up to date on the latest trends for both personal growth and the overall development of the organization.

5) Don’t rely solely on one type of training

Blended learning strategies provide the most comprehensive and effective training. To make the training program more enjoyable for participants, gamification, audio-visuals, activities, and challenges can be included. After all, training programs can provide an excellent opportunity for employees to bond over non-work-related activities and get to know one another better.

To summarize, let’s list down the Dos and the Donts:

Dos:

1) Do identify the “WHY” behind the training session

2) Do incorporate as many team members as required. 

3) Do track all the training results 

4) Do allow the employees to give feedback 

5) Do celebrate the training successes

Don’t

1) Don’t set unrealistic goals 

2) Don’t treat training as punishment 

3) Don’t forget to personalize the training program 

4) Don’t depend on previous pieces of training conducted 

5) Don’t rely solely on one type of training.

It makes no difference whether you are a large or small organization. It makes no difference whether your organization is two years old or twenty years old. It makes no difference whether you are selling software or clothing; the right training programs can always be a boon to any organization.

As an organization, you should invest significant resources in consistent training. This will ensure that your company experiences greater success in the long run!

Let ProTouch become a part of your training journey! 

Protouch is one of the most admired talent transformational and reskilling organizations enabling sustainable business and organizational culture impact. Our training programs are developed to take your organization to the next level! 

What are you waiting for?

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